Finance
The AFD Finance office is responsible for budget management, emergency service billing, emergency service reports requests, department procurement, accounts payable, and employee payroll.
Beginning April 1, 2024 the Billing department will begin charging for records requests. For Fire Requests Insurance Companies, Neighbors, or other varying entities may be charged. For EMS Records Law/Attorney Offices, public requests not related to insurance, or other varying entities may be charged.
Municipal Code 3.90.002 – Copying Charges will be used as the fee schedule, please see below:
| Request resulting in 5 pages or less and requiring no more than 15 minutes of employee time to search or and retrieve: | $6.00 |
| Requests resulting in more than 5 pages or more than 15 minutes of employee time to search for, redact as necessary, and retrieve: | $0.30 per page plus research and retrieval charges per section 3.90.005 |
| Incident Reports | $5.00 |
| Audio tape | $10.00 |
| CD (photos, PDF, and small audio files) | $15.00 each |
| Audio tape, duplicate copy | $2.00 |
If you have any questions regarding this change, please do not hesitate to call the Billing department at 907-267-4922.
Please fill out the new Fire Incident Request Form to request a Fire Incident Report.
Fire Related Billing
- For questions regarding a False Alarm Billing, call 267-4922 or review the provided policies below:
- To make a payment on a False Alarm bill please call Treasury at 343-6957 or mail to:
Municipality of Anchorage
ATTN: Treasury – Accounts Receivable
P.O. Box 196650
Anchorage, AK 99519
False Fire Alarm Disputes
- If you wish to dispute the charge, you have 30 days from the date of the invoice. All disputes must be in writing, dated, and signed with the specific reason for the dispute. Please mail or hand deliver to 100 E 4th Ave, Anchorage, AK 99501. The request will automatically be denied if it is greater than 30 days.
Emergency Medical Services Billing
- EMS Billing questions: contact AFD's vendor Wittman Enterprises at 1-866-439-6552 or click here to go to their webpage: https://www.webillems.com/PatientInsurance .
- To speak to a local representative regarding medical patient reports, please call 907-267-5076.
Do NOT call the billing dept. lines to report a live/active fire alarm or medical emergency. CALL 911 for emergencies.
Data Systems
The AFD Data System section provides technological solutions to support the Anchorage Fire Department's daily and long-term information needs, with emphasis on GIS-based computer-aided dispatch, records management systems, and Web-based information sharing, across an enterprise-wide system of hardware and software programs.
Fleet Maintenance
The Anchorage Fire Department Maintenance Shop maintains and services emergency response apparatus and all mobile vehicles and specialty equipment for Anchorage Fire Department, Chugiak Volunteer Fire and Rescue Department, and Girdwood Fire Department. This includes a fleet of 24 ambulances, 26 engines (pumpers), 7 ladder trucks, 13 water tenders, 12 specialty apparatus, as well as more than 80 small vehicles, watercraft, trailers, compressors, and other miscellaneous equipment. All mechanics are certified Emergency Vehicle Technicians.