Plans and Projects
Service Changes
Every day, changes occur within our community that can affect the transit system. We respond by regularly reviewing these changes and determine if adjustments need to be made to better serve you.
Service changes allow us to modify existing route alignments, schedules, bus stops and facilities in order to improve overall service. People Mover's goal is to maximize the efficiency of its existing resources, and allocate them accordingly based on ridership trends and route productivity.
People Mover's annual service change typically takes place during the summer. The service change process spans four to six months and includes the following steps:
- Service change proposal development
- Community involvement
- Schedule development
- Infrastructure needs
- Customer information and education
- Implementation
People Mover asks and encourages the public to participate and provide comments through public meetings, customer service, and online. Public meetings take place to inform the public on what changes are being considered, and to gather comments to help make decisions.
Click here for additional information on the Fare and Service Change Public Comment Policy and Procedure.
October Service Change
People Mover is reducing service as part of the October 28, 2024 Service Change due to significant workforce shortages and challenges.
Click the button below for more information.
People Mover Service Change Page
Transit Center Study
Starting in June 2023, the Public Transportation Department initiated a 14-month long study to determine the best location for the new central transit hub. For more information and to sign up for updates, please visit the project website: anctransitcenter.com
Bus Stop Shelter Improvement Project
Beginning in July 2024, the Site Enhancement Division will begin removing bus stop shelters that have exceeded their useful life. For more information on this project, including a list of which bus stops will be affected, click the button below.
Bus Stop Shelter Improvement Project
Onboard Transit Passenger Survey
During September 2024, a survey was conducted on fixed-route transit vehicles throughout the Anchorage area. This survey helps the Public Transportation Department (PTD) understand how the transit system is being used, and the information collected allows PTD to make improvements to ensure services are meeting the needs of all riders.
The final report will be available to the public in Q1 of 2025. Click the button below for additional details.
2024 Onboard Transit Passenger Survey
Planning Documents