​Downtown Transit​​​​​​ Center Reopening

​The Downtown Transit Center, located at the 6th Avenue Parking Mall, will reopen its doors effective Tuesday, December 3rd, 2024. Customer Service operations will resume, and riders will once again have access to an indoor waiting area and public restrooms.

Providing a safe, warm, and welcoming area for riders waiting to catch their next bus is a top priority for Mayor LaFrance and the Public Transportation Department (PTD). We recognize that the closure of the Transit Center during the past 4 years has been challenging and inconvenient for many bus riders. Peopl​e Mover is happy to welcome you back to the Downtown Transit Center.

People Mover Customer Service Closure and Relocation

The Customer Service office located at 517 W. 7th Ave. will be closed starting 3:30PM Tuesday, November 26th and reopen inside the Downtown Transit Center at the 6th Avenue Parking Mall effective Tuesday, December 3rd.

Customer Service Closure Dates

  • Tuesday, November 26th - Closing at 3:30PM for moving.
  • Wednesday, November 27th - Closed for moving.
  • Thursday, November 28th and Friday, November 29th - Closed for Thanksgiving Holiday.
  • Saturday, November 30th and Sunday, December 1st - Regular weekend closure.
  • Monday, December 2nd - Closed for moving.

Inside the Reopened Transit Center

The Customer Service office will be open Monday through Friday, 8:30 a.m. to 4:45 p.m. ​During these hours you can:

  • Speak with live customer service representatives
  • Purchase tickets using cash or credit cards
  • Apply for half-fare programs
  • Recover lost items
  • Get assistance with trip planning or navigating the bus system

The Downtown Transit Center lobby will be open Monday - Friday, 6 a.m. to midnight and Saturday & Sunday, 8 a.m. to 8 p.m. ​Amenities available for riders include:

  • An indoor waiting area with seating
  • On-site security, with guards stationed inside and patrolling outdoor areas such as sidewalks and loading zones
  • Public restrooms for bus riders

Project History

The 6th Avenue Parking Garage, often referred to as the "Transit Center," is owned and operated by the Anchorage Community Development Authority (ACDA). In August 2020, People Mover's Customer Service office was relocated to 7th Avenue by ACDA to accommodate preparations for ACDA's planned 6th Avenue Redevelopment Project. This temporary relocation was intended to allow demolition work inside the building to begin.

However, since 2020, the redevelopment project has faced various challenges and delays. Last month, ACDA ended its partnership with the proposed developers. In response, MOA Administration and the PTD partnered with ACDA to reopen the indoor waiting area for riders while ACDA reassesses its redevelopment plans for the property.

Transit Center Study

In June 2023, the Public Transportation Department initiated a 14-month long stu​dy to determine the best location for a transit center. Looking at locations in Midtown and downtown, 3 sites were selected in downtown as possible locations. No official determination has been made at this point. For more information, please visit the project website: anctransitcenter.com

6th Avenue Hotel Project

For additional questions and information about ACDA's redevelopment project​,​ please visit ACDA's website by clicking here, or contact​:

Melinda Gant
Community Development & External Affairs Director
Info@acda.net​​