The Risk Management Department is responsible for conducting thorough investigations into all claims related to damage to municipal property, as well as claims alleging municipal liability for damages to third-party individuals and/or properties. Additionally, the department oversees the administration of workers' compensation claims for municipal employees, ensuring timely and efficient processing. A key function of the department also involves identifying and securing necessary insurance coverages to adequately protect the Municipality of Anchorage's assets and interests, thereby mitigating potential risks and financial exposures.

To file a claim against the Municipality of Anchorage, please see the document on the right-hand side of this page titled "MOA Risk Notice of Claim Packet." This packet includes instructions on how to submit a claim, as well as the claim form itself as the second page of the document.

If you have encountered a pothole, please make sure to call the MOA Street Maintenance Pothole Hotline at: (907) 343-MEND (6363), so they may take necessary measures to repair or fix the pothole. ​